FAQ's
Why should I shop at The Home of Gifts?
We are the only source where you can shop the entire Bambino by Juliana, Amore by Juliana, Celebrations, Impressions and Disney gifts collections.
We offer beautiful gift boxes and a truly special unboxing experience. If you send someone a gift from us, it doesn’t just come in a bog standard brown cardboard shipping box.
We are exclusively designed in the UK so you are supporting British business and talent.
We work closely with Hope for Justice and The Slave Free Alliance to ensure the highest ethical standards from our global factory base.
We support local charities in Oldham and Manchester.
What are your shipping options?
Currently, your shipping charge is auto calculated based on the weight of your purchase. We have the following rates:
|
RATE |
Conditions |
Price |
|
|
Free Standard Shipping (2-3 business days) |
£30.00 and up |
Free |
|
|
Standard Shipping (2-3 business days) |
£0.01 - £29.99 |
£3.99 |
We are currently only shipping to Great Britain.
We use Royal Mail as our designated couriers.
We hope to be able to offer alternate shipping methods soon.
If I don’t like my item can I get a refund?
If you are not happy with your item for any reason other than damage or fault, you can return it to us. You have 28 days to return any unwanted items. Items must be in a resaleable condition in their original packaging. Please note that clothing items which have been worn or with the tags removed cannot be returned. See our full Returns Policy for further information.
TIP: Take care with the shipping packaging and you should be able to return your item in that.
What if my item is broken or damaged when I get it?
If your item is broken or damaged when it arrives please contact enquiries@thehomeofgifts.com with a photo of your damaged item. We may not require it to be sent back. We will then organise a replacement or provide a full refund.
How do I get in touch with The Home of Gifts?
If you would like to contact us for any reason you can email enquiries@thehomeofgifts.com or write to us at:
The Home of Gifts
Broadgate
Broadway Business Park
Chadderton
Oldham
OL9 9XE
Are returns free?
Unfortunately, at this time, we cannot offer free returns. However, you will be refunded your purchase if the item is returned in a resalable condition.
We hope to offer free refunds in the future.
